Task Rabbit Reviews

Taskrabbit.co.uk allows Taskers to set their own hourly rates, which can range from £15 to £150 per hour, depending on the task and the Tasker's experience level. The platform charges a 15% service fee on the total amount billed to the client. For example, if a Tasker's rate is £20 per hour for a task that takes three hours, the client will pay £60 for the Tasker's services plus an additional 15% service fee, which would be £9, making the total cost £69. Prices may vary based on tasker availability and the specific quotes provided. Additionally, there may be other taxes applied to the invoice depending on the task location, like VAT in the UK.

Taskrabbit.co.uk is known for connecting customers with local Taskers to help with a variety of tasks. The most popular services include furniture assembly, often partnered with IKEA, help moving which covers everything from packing to heavy lifting, and home cleaning services for regular or deep cleaning needs. For home improvement and maintenance, services like handyman, painting, yard work, and mounting are frequently requested. Additionally, Taskrabbit.co.uk offers delivery services and minor home repairs, ensuring a comprehensive solution for those looking to tackle their to-do list with professional assistance.

Taskrabbit.co.uk offers a cashless payment system where payments are automatically charged to the credit or debit card on file within 24 hours of the Tasker submitting their invoice. Clients can also add a tip during this time frame. The platform does not accept prepaid cards. For added convenience, customers can update their payment information both on the TaskRabbit app and website. Additionally, payments can be made through PayPal, but it's important to note that all tasks performed and paid for off-platform are not covered by the Taskrabbit Happiness Pledge..

Taskrabbit.co.uk does not directly handle shipping as it is a service platform connecting clients with Taskers who perform tasks. However, they do offer a return items service where Taskers can handle the hassle of returning items for clients, whether bought online or in-store. Regarding the cancellation policy, clients may cancel a task at any time, but they will be subject to a cancellation fee if the task was canceled within 24 hours of the scheduled task time or if the client is unavailable or unresponsive at the time of the task. The cancellation fee is equivalent to 1 hour at the Tasker's hourly rate plus Taskrabbit fees. In light of COVID-19, Taskrabbit has been offering no contact delivery and will waive cancellation fees for clients who cancel due to symptoms of COVID-19.