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Task Rabbit Reviews

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Overall Rating

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About Task Rabbit

Taskrabbit.co.uk offers a variety of services to assist with everyday tasks and projects. The platform connects individuals with local Taskers for services such as furniture assembly, moving help, cleaning, and handyman services. Popular tasks include TV mounting, electrical work, gardening, and painting. Customers can choose Taskers based on reviews, skills, and price, and can schedule services at their convenience. Taskrabbit.co.uk is also partnered with IKEA for furniture assembly services. The website provides a user-friendly interface where customers can chat, pay, tip, and review all through one platform, making it easier to manage tasks and hire the right person for the job.

Task Rabbit Pros & Cons

Pros and Cons of Taskrabbit.co.uk

Pros

  • Wide Range of Services: Taskrabbit offers over 45 service categories, allowing users to find help for various tasks, from cleaning to furniture assembly.

  • Convenience: The platform is user-friendly, with both a website and app that facilitate easy navigation and task comparison.

  • Upfront Pricing: Users can view hourly rates before hiring, enabling better budgeting for services.

  • Taskrabbit Happiness Pledge: This pledge provides coverage for up to £10,000 in property damage, bodily injury, or theft under certain conditions, adding a layer of security for clients.

  • Flexible Scheduling: Taskers can set their own hours, providing flexibility for both clients and service providers.

  • Background Checks: All Taskers undergo a background check, ensuring a certain level of safety and trustworthiness.

Cons

  • Additional Fees: Clients may encounter extra charges such as a service fee and a Trust & Support fee, which can increase the overall cost beyond the quoted hourly rate.

  • Not Licensed Professionals: Most Taskers are not licensed professionals, which may be a concern for tasks requiring specialized skills or certifications.

  • No Pre-Hire Communication: Users cannot contact Taskers before hiring them, limiting the ability to discuss project details or clarify expectations.

  • Cashless Transactions Only: The platform requires users to pay via credit or debit card, which may be inconvenient for those who prefer cash transactions.

  • Availability Limitations: Taskrabbit's services are only available in select cities, restricting access for potential users in other areas.

Overall, Taskrabbit.co.uk presents a convenient solution for many everyday tasks but comes with considerations regarding costs and the qualifications of service providers.

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Task Rabbit Customer Reviews (5)

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Frank Ritter
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Task Rabbit Customer’s Q&A

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Task Rabbit Features and Benefits

Here are some key features and benefits of Taskrabbit.co.uk:

Key Features:

  • TaskRabbit Elite: A premium service for top-rated Taskers.
  • Task Matching: The platform matches you with the right Tasker for your job.
  • Feedback Rated Taskers: Taskers are rated based on feedback from previous clients.
  • Same-Day Tasker Service: You can book a Tasker for the same day.
  • Tasker Background Check: All Taskers undergo a background check for safety.

Benefits:

  • Flexible Scheduling: You can take on gigs when it is convenient for your schedule.
  • Easy to Sign Up: The sign-up process is simple and straightforward.
  • Users Can Charge Their Own Rates: Unlike other gig apps, Taskrabbit allows users to set their own rates.
  • Variety of Work: The platform offers a wide range of services and industries catered to, allowing users to pick up different tasks such as setting up furniture, cleaning a room or house, and even waiting in line.
  • Secure Payments: Pay directly in the app with your credit or debit card when the task is done. No cash. No worries.
  • Transparent Pricing: Book same-day jobs for a set hourly rate, or make an appointment and choose your own Tasker.
  • Cancellation Policy: Cancel or reschedule any task for free with at least 24 hours notice.

These features and benefits make Taskrabbit.co.uk a versatile platform for finding gig work or hiring someone for a task. It's designed to be user-friendly and flexible, catering to a wide range of needs and schedules.

Task Rabbit Pricing

Pricing Structure

Taskrabbit.co.uk operates on a flexible pricing model where Taskers set their own hourly rates, which typically range from £15 to £150 per hour. The specific rate depends on the task type and the Tasker's experience level.

Service Fees

In addition to the hourly rate, Taskrabbit charges a 15% service fee on the total amount billed to the client. For example, if a Tasker's rate is £20 per hour for a task that takes three hours, the total cost would be calculated as follows:

  • Task cost: £20/hour x 3 hours = £60
  • Service fee: 15% of £60 = £9
  • Total cost: £60 + £9 = £69

Variability in Pricing

Prices may vary based on Tasker availability and specific quotes provided for different tasks. Additional taxes, such as VAT, may also apply depending on the task location.

IKEA Assembly Pricing

For IKEA assembly services specifically, prices start at £31, with flat rates based on the products being assembled. Clients will only pay once the assembly is completed.

Overall, Taskrabbit's pricing is designed to be transparent and adaptable, catering to a wide range of services and client needs.

Payment Method

Payment Method Overview

Taskrabbit.co.uk utilizes a cashless payment system to streamline transactions. Payments are automatically charged to the credit or debit card on file within 24 hours after the Tasker submits their invoice.

Additional Payment Options

Clients can also add a tip during this payment process. It's important to note that Taskrabbit does not accept prepaid cards. For convenience, users can update their payment information through both the TaskRabbit app and the website.

PayPal Integration

Payments can be made via PayPal, although tasks performed and paid for outside the platform are not covered by the Taskrabbit Happiness Pledge.

Overall, Taskrabbit's payment methods are designed to be secure and user-friendly, ensuring a smooth experience for both clients and Taskers.

Task Rabbit FAQs

FAQ

Task Rabbit Return Policy?

Return Policy Overview

Taskrabbit.co.uk primarily serves as a service platform connecting clients with Taskers, rather than handling physical products. Consequently, there is no traditional return policy for items. However, Taskrabbit does facilitate a return items service, where Taskers can assist clients in returning purchased items, whether online or in-store.

Cancellation Policy

Clients have the flexibility to cancel tasks at any time. Nonetheless, a cancellation fee may apply if:

  • The task is canceled within 24 hours of the scheduled time.
  • The client is unavailable or unresponsive during the scheduled task.

The cancellation fee is equivalent to one hour's pay at the Tasker's hourly rate plus applicable Taskrabbit fees.

Satisfaction Guarantee

Taskrabbit offers a Happiness Pledge, ensuring users have a positive experience. If clients are dissatisfied with the service, they can contact support for resolution, although direct refunds are not guaranteed unless specific criteria are met.

In summary, while Taskrabbit does not manage returns in the traditional sense, it provides services related to item returns and has clear policies regarding task cancellations and user satisfaction.

FAQ

Task Rabbit Alternatives

Here are the top 10 alternatives to Taskrabbit.co.uk:

  1. Thumbtack: An online service that helps people find handymen, housekeepers, tutors, photographers, wedding planners, and others for temporary employment.
  2. Upshift: A platform that connects businesses with vetted, available staff in real-time.
  3. Amazon Mechanical Turk (MTurk): A marketplace for work that requires human intelligence.
  4. Wonolo: A B2B marketplace that allows businesses to find vetted talent immediately.
  5. Agent Anything: A platform where people can outsource jobs and tasks to students.
  6. Handy: A platform for home services like cleaning, plumbing, electric work, office cleaning, painting, home sanitization, flooring repair, deck installation, basement remodeling, and more.
  7. Upwork: A platform that connects professionals and agencies to businesses seeking specialized talent.
  8. Cloodo WorkSpace: A platform that provides a workspace for freelancers and businesses.
  9. PriceWork: A platform that connects businesses with freelancers.
  10. Fiverr: A platform that connects businesses with freelancers offering digital services.

These platforms offer similar services to Taskrabbit, providing a marketplace for temporary employment and gig work. Each has its own unique features and benefits, so it's worth exploring each one to see which best fits your needs.

FAQ

How To Open A Task Rabbit Account?

To open an account on Taskrabbit.co.uk, follow these steps:

  1. Download the TaskRabbit mobile app.
  2. Sign up and create an account on the TaskRabbit app.
  3. Set your skills, location, and verify your info. The app will guide through this process.
  4. Add at least one available slot.
  5. Draw your Work Area Map.

These steps should help in setting up an account and becoming a Tasker on Taskrabbit.co.uk. Remember, the platform requires you to verify your information and set your skills and availability. Happy tasking!

FAQ

Why can't I find a Tasker?

Taskers have the flexibility to set their own hourly rates, schedules, and work areas, so availability can vary based on local demand.
FAQ

Are Taskers licensed?

Taskers are independent contractors who work for themselves and are not employed by Task Rabbit. They bring personal experience and expertise but are not licensed professionals.
FAQ

What's Task Rabbit's cancellation policy?

If you cancel a confirmed task within 24 hours of its scheduled start time, you may be charged a one-hour cancellation fee based on the Tasker's hourly rate.
FAQ

How do I pay my Tasker?

Payment will be automatically charged to the credit or debit card on file within 24 hours of the Tasker submitting their invoice. No cash is needed, as Taskrabbit is a cashless platform.
FAQ

How do I tip my Tasker?

Once your Tasker submits their invoice, you'll be able to review and tip them. Tipping is available for only 24 hours after you receive your invoice and can be done on the Taskrabbit app or website.
FAQ

About Taskrabbit.co.uk Prices and Cost?

Taskrabbit.co.uk allows Taskers to set their own hourly rates, which can range from £15 to £150 per hour, depending on the task and the Tasker's experience level. The platform charges a 15% service fee on the total amount billed to the client. For example, if a Tasker's rate is £20 per hour for a task that takes three hours, the client will pay £60 for the Tasker's services plus an additional 15% service fee, which would be £9, making the total cost £69. Prices may vary based on tasker availability and the specific quotes provided. Additionally, there may be other taxes applied to the invoice depending on the task location, like VAT in the UK.

FAQ

About Taskrabbit.co.uk Popular Products and Services?

Taskrabbit.co.uk is known for connecting customers with local Taskers to help with a variety of tasks. The most popular services include furniture assembly, often partnered with IKEA, help moving which covers everything from packing to heavy lifting, and home cleaning services for regular or deep cleaning needs. For home improvement and maintenance, services like handyman, painting, yard work, and mounting are frequently requested. Additionally, Taskrabbit.co.uk offers delivery services and minor home repairs, ensuring a comprehensive solution for those looking to tackle their to-do list with professional assistance.

FAQ

About Taskrabbit.co.uk Payment Method?

Taskrabbit.co.uk offers a cashless payment system where payments are automatically charged to the credit or debit card on file within 24 hours of the Tasker submitting their invoice. Clients can also add a tip during this time frame. The platform does not accept prepaid cards. For added convenience, customers can update their payment information both on the TaskRabbit app and website. Additionally, payments can be made through PayPal, but it's important to note that all tasks performed and paid for off-platform are not covered by the Taskrabbit Happiness Pledge..

FAQ

Taskrabbit.co.uk Return Policy?

Taskrabbit.co.uk does not directly handle shipping as it is a service platform connecting clients with Taskers who perform tasks. However, they do offer a return items service where Taskers can handle the hassle of returning items for clients, whether bought online or in-store. Regarding the cancellation policy, clients may cancel a task at any time, but they will be subject to a cancellation fee if the task was canceled within 24 hours of the scheduled task time or if the client is unavailable or unresponsive at the time of the task. The cancellation fee is equivalent to 1 hour at the Tasker's hourly rate plus Taskrabbit fees. In light of COVID-19, Taskrabbit has been offering no contact delivery and will waive cancellation fees for clients who cancel due to symptoms of COVID-19.

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